FAQ

Have questions?

We would love to hear from you! Please email us at terrarusticadesign@hotmail.com.

What type of payment do you accept?

We accept a variety of payment methods to make your shopping experience easy and secure. You can use all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. We also accept digital payment options like PayPal, Apple Pay, Google Pay, and Shopify Payments.

For our international customers, we support various local payment methods depending on your region. Our checkout process will guide you through the available options to ensure a smooth transaction.

If you have any questions about payment, feel free to contact us! We’re happy to assist!

What are your shipping policies?

PROCESSING TIME

Please allow 1-2 business days for your item(s) to be shipped (custom and made-to-order items 1-2 weeks). Orders are shipped Monday-Friday, excluding holidays. If you need your item(s) faster, please feel free to reach out to me @ terrarusticadesign@hotmail.com, and I will make every effort to meet your needs.

USA DELIVERY

Free shipping is offered on orders over $75.00

All domestic orders are shipped USPS Ground Advantage (2 to 5 business days), or Priority Mail (1 to 3 business days) with confirmation. Upon shipment, you will receive an email with tracking information.

CANADA DELIVERY

Delivery times for Canadian orders vary by province and typically range from 7 to 21 business days.

INTERNATIONAL DELIVERY

Currently, Terra Rustica Jewelry ships exclusively within the United States and Canada.

If we do not currently ship to your country but you are interested in one of our pieces, please feel free to contact us, and we will do our best to accommodate your request.

Refunds & Exchanges

We are confident you will be delighted with your order. However, if any issues arise, please contact us within 3 days of receiving your item so we can address your concerns promptly.

Returns or exchanges are accepted within 7 days of shipment, provided the item is returned in its original condition. Please note that the buyer is responsible for return postage. Upon receiving the returned item, we will inspect it and reserve the right to deny a refund or issue a partial refund based on the item's condition.

Terra Rustica Jewelry cannot be held responsible for lost or damaged packages during return shipping. Additionally, custom orders are non-refundable.

In the rare event that an error occurs on our part, we will correct it immediately and reimburse any associated shipping costs.

Thank you for your understanding and support of Terra Rustica Jewelry!

Do you charge tax? 

We are required by California law to collect a sales tax from any in-state customers (customers residing within California only). The amount will be reflected upon checkout.

How do I clean my Terra Rustica Design jewelry?

We recommend cleaning our jewelry with a soft polishing cloth. Please do not use commercial Silver Dip as it will remove all the oxidized details.

Thank you for choosing TERRA RUSTICA JEWELRY! Your support means the world to us, and we are committed to providing you with exceptional customer service. Our passion lies in crafting high-quality, beautifully designed, and unique handcrafted jewelry that celebrates your individual style..

MY INSPIRATION

I’ve been designing and creating in one form or another for at least 25 years, always inspired by rich luxurious textures, earthy colors and patterns, and the sinuous lines of the Art Nouveau style. I design from a place of childlike creativity, letting my muse wander and explore as she may. My work culminates years of adventurous discoveries using different techniques and experimenting with various mediums. Following my curiosity, I have developed my very own technique that creates designs that are richly detailed and highly sculptural.

MY STORY

I’m not ashamed to admit it, as a young girl I was somewhat of a Wildling. I grew up in a small Northern California mountain town, surrounded by tall scented pines, and earth the color of rust. My parents gave me freedom and I had many imaginative adventures allowing me to dream and explore. I’m sure I was quite the sight at the end of the day, covered in dried red mud, tree sap stuck to my hair, smelling of sweet earth. That was the beginning of my love affair with the natural world. I went on to study and then work as an Interior Designer, where I incorporated my love of earthy colors and rich textures into my designs. I had always dreamed of owning my own business. So in 2011, I started Terra Rustica Design, with the intent to be an Interior Design Consultant and develop my sustainable product line using a unique sandblasting technique. A jewelry home party changed everything! I fell in love with a stone pendant necklace and realized I could sandblast my custom designs onto pendants as a way to express myself and share my love of the natural world. I then took metalsmith classes and studied all I could on Jewelry Design. I started Terra Rustica Jewelry and now combine both vocations to create unique wearable pieces of art.

Flowering Dogwood Tree

MY MISSION

Like many others, life has been somewhat of a bumpy ride. I have survived a lot, including the loss of my mom at a young age, stage three breast cancer, and a horrific soul-shattering car accident. Yet, I’m always amazed at the strength of the human spirit to pick up the pieces and bounce back even stronger than before. For me, nature has always played a powerful role in this healing process. A simple walk in the woods or a visit to the beach has so much power to center and heal. I believe my upbringing plays a major role in how I embrace nature as a healer.

MY MISSION is to share nature’s ability to heal through my work so you can tell your personal story and RECLAIM YOUR POWER.

CRAFT YOUR NARRATIVE

You have more inner strength and resilience than you could ever imagine. Release the negative experiences from your past so that you can heal, and once again, open your heart to joy and happiness.

This is why I design meaningful jewelry, as a way for me to open my heart, heal from my past, and embrace all life has to offer. My joy comes when you choose one of my pieces to empower you and tell your own story.

So, how will you craft your narrative and bring your story to life?

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