Thank you for your inquiry with Terra Rustica Jewelry. We love to hear from customers!
We will respond within 24 hours or sooner.
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Exchanges & Returns
If you are unhappy with your purchase, you may exchange the piece for another item on our site as long as it shows no sign of wear and is in its original condition. Shipping cost for returning an item is the responsibility of the customer, but shipping for the exchanged item will be paid by Terra Rustica Jewelry. You may also return the item if it is in the original condition within 7 days. PLEASE NOTE: There are no returns on “custom” orders. See our FAQ and Policies pages.
All exchanges and returns must be postmarked within 7 days of receipt of original shipment. Terra Rustica Jewelry will not be responsible for lost or damaged packages. To exchange or return an item, please contact Carol @ 530-334-6127 or use the above contact form. Thank you!