Thank you for your inquiry with Terra Rustica Design. We love to hear from customers! We will respond within 24 to 48 hours or sooner.
Exchanges & Returns
If you are unhappy with your purchase, you may exchange the piece for another item on our site as long as it shows no sign of wear and is in it's original condition. Shipping cost for returning an item is the responsibility of the customer, but shipping for the exchanged item will be paid by Terra Rustica Design. You may also return the item if it is in the original condition. PLEASE NOTE: There are no returns on "custom" orders. See our FAQ and Policies pages.
All exchanges and returns must be postmarked within 20 days of receipt of original shipment. Terra Rustica Design will not be responsible for lost or damaged packages. To exchange or return an item, please contact Carol @ firstname.lastname@example.org or use the above contact form. Thank you!