POLICIES

Welcome to Terra Rustica Design. Your use of this web site is governed by these terms and conditions (shop policies) along with all other outlined polices. Please review them carefully.

Pricing

All products are quoted in American dollars. Shipping and sales taxes, if applicable, will be added to your total purchase price. You are responsible for the payment of any shipping charges and sales taxes that apply to your order. International orders may be subject to import or customs duties. If applicable, you are responsible for the payment of any customs charges, duties and brokerage fees that may be levied.

Refunds & Exchanges

We are confidant you will be completely delighted with your order, although, if there is a problem  please contact us within 3 days of receiving your order so we may address your concern. We are not able to provide refunds on “custom” orders.  If the error was our mistake, we will fix it immediately and will refund the return shipping fees. If the error was not our mistake, and you are simply dissatisfied with the product or the selections you chose, then the piece is will be yours to keep.

We reserve the right to judge our own quality; we do our absolute best to send out the highest quality of handmade jewelry!

Sales, Discounts and Special Offers

All sales or special offers are for a limited duration and may not be combined with any other offer including, but not limited to, combining free shipping offers or other discount coupons.

Copyrights & Trademarks

This web site and the materials within it are copyright Terra Rustica Design. All rights reserved.

The trademarks, service marks and logos used and displayed on the web site are registered and unregistered trademarks of Terra Rustica Design. The name Terra Rustica Design and the logo may not be used in any way without prior written permission from Terra Rustica Design.

Use

Terra Rustica Design grants you permission to view this web site and to print individual pages from this site for your own personal, non-commercial use, provided you agree to and accept the terms and conditions set out in this agreement. You may not modify, copy (except as set out above) display, reproduce, transfer or sell any information, material, software, products or services from this web site or use this web site for any purpose that is unlawful, immoral or prohibited by these terms and conditions.

Third Party Sites

This web site may contain links to web sites operated and maintained by third parties. These links are for your reference only. Terra Rustica Design does not control and is not responsible for their content. You access such linked sites at your own risk. The privacy and security practices of websites linked to or from this web site are not covered by this Privacy Statement, and Terra Rustica Design is not responsible for the privacy or security practices or the content of such websites.

Warranty Disclaimer and Exclusion of Liability

Terra Rustica Design makes every effort to review the safety of all our products. Terra Rustica Design cannot be held liable for accidents involving a product purchased from our web site which results in personal injury. Terra Rustica Design makes no representation about the suitability of the products on this web site for any purpose. All products are provided “as is” without warranty of any kind, express or implied, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement. Your use of this web site is at your own risk. Terra Rustica Design shall not be held liable for any direct, indirect, punitive, incidental or consequential damages that arise out of or are in any way connected with the use of this web site or the materials in this web site or the performance of the products, whether based in contract, tort, strict liability or otherwise.

Dispute Resolution

In the event of any claim or dispute arising out of or in connection with this web site and/or these terms and conditions and/or any contract between you and Terra Rustica Design, you agree to engage in good faith with us in a process of mediation before commencing any arbitration or litigation. Any such mediation will take place in Placerville California, United States.

Governing Law

You agree that these terms and conditions and your use of this site are governed by and interpreted in accordance with the laws of Placerville California, United States and you consent to the exclusive jurisdiction and venue of the courts, tribunals, agencies and other dispute resolution organizations in Placerville California, United States in all disputes (1) arising out of, relating to, or concerning this site and/or this agreement, (2) in which this web site and/or this agreement is an issue or a material fact, or (3) in which this web site and/or this agreement is referenced in a document filed in a court or other dispute resolution organization. Use of this web site is unauthorized in any jurisdiction that does not give full effect to all provisions of this agreement.

Agreement

This agreement and terms of sale constitutes the entire agreement between you and Terra Rustica Design with respect to this web site. No modification of this agreement shall be effective unless authorized in writing by Terra Rustica Design.

Privacy

We do not trade or sell personal information of those who visit our site. We will always protect your privacy.

Changes to Terms & Conditions

Terra Rustica Design reserves the right to change or update these terms and conditions at any time by posting notice on this page. Your use of this web site following any such change will constitute your agreement to follow and be bound by the changed terms and conditions. For this reason, we encourage you to review these terms and conditions whenever you use this web site. Last updated January 30, 2013.

Any questions or concerns may be sent to:

terrarusticadesign@hotmail.com or

Terra Rustica Design

Attention: Carol Dekle

4983 Mountain View Drive

Lotus, CA 95651